Privacy Policy

1. Information We Collect

When you create an account with MORT, we collect the following information:

Personal Information

• Your CV (and all details included in it, such as name, contact details, education, work history, etc.)
• Full name and email address
• Role preferences and desired job titles
• Location preferences
• Role level preferences (junior, senior, etc.)
• Visa requirements and work authorization status
• Communication preferences

Technical Information

• IP address and browser type
• Usage logs and interaction patterns
• Pages viewed and time spent on our platform
• Search queries and application activity
• Device information for service optimization

2. How We Use Your Information

We use your information to:

• Provide job-matching services and calculate match scores
• Operate our AI Assistant to generate CVs, cover letters, and career-related suggestions
• Send you personalized job alerts and notifications
• Improve and personalize your experience on our platform
• Communicate with you about your account, services, and updates
• Process payments if you subscribe to a paid plan
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance user experience

3. AI Assistant & Third-Party Providers

We use OpenAI and other large language model providers to power our AI Assistant. Your CV and personal details may be processed by these providers to generate outputs such as personalized resumes, cover letters, and interview preparation materials.

Important: These AI providers do not retain or use your data beyond processing requests.

We may also use third-party services such as:

• Railway.com for secure hosting and data storage
• Stripe for secure payment processing
• Other service providers necessary to deliver our platform functionality

4. Information Sharing

AI-Generated Application Materials

MORT generates customized resumes and cover letters using your profile data. When you download or use these materials to apply for jobs, you are responsible for how that information is shared with employers.

Service Providers

We may share your data with:

• Service providers (hosting, payments, AI processing) who assist in our operations
• Third parties as required for legal compliance or protection of our rights and users
• Third parties with your explicit consent for specific features or services
• Acquiring entities in connection with a business transfer or merger

We do not sell your personal data to third parties for marketing purposes.

5. Data Storage & Retention

Your data is stored securely with Railway.com using industry-standard security measures. We retain your information for as long as your account is active or as needed to provide our services.

Account Deletion: If you delete your account, your data will be permanently deleted from our systems within 30 days, except where retention is required by law.

6. Your Rights

Depending on your location (e.g., EU, UK), you may have rights to:

• Access the data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Request a copy of your data (data portability)
• Opt out of marketing communications
• Object to processing of your personal data

To exercise these rights, contact us at [email protected].

7. Global Operations

We operate globally, your data may be processed outside your home country. We take steps to ensure your data is handled securely and in compliance with applicable laws (e.g., GDPR, CCPA) through appropriate safeguards and contractual protections.

8. Payments

Payments are processed securely through Stripe. We do not store your payment card details on our servers. Stripe's privacy policy governs how they handle your payment information.

9. Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your login credentials secure.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences, though this may affect some functionality.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services.

Google Analytics collects the IP address assigned to you on the date you visit our site, but not your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or in-app notice and update the "Last updated" date above.

12. Contact Us

For questions or requests regarding your data and this Privacy Policy, please contact us at:

Email: [email protected]