TL;DR
UX interviews test four areas: Portfolio (case study presentations),Design Challenges (whiteboard exercises), Research & Process (methodology), and Behavioral (collaboration, feedback). Prepare 2-3 case studies you can present in depth. Practice articulating your design decisions-interviewers want to see your thinking, not just your outputs.
The Four Types of UX Interview Questions
UX interviews are unique because they combine visual presentation with verbal explanation. You need to show your work and explain your reasoning.
| Type | What It Tests | Format |
|---|---|---|
| Portfolio Review | Process, problem-solving, craft | 30-60 min presentation |
| Design Challenge | Real-time thinking, creativity | Whiteboard or take-home |
| Research & Process | Methodology, user-centered thinking | Discussion or scenario |
| Behavioral | Collaboration, feedback, culture fit | STAR method questions |
Portfolio & Case Study Questions
You'll be asked to present your work. Interviewers will probe your decisions with follow-up questions.
- Walk me through a project you're proud of.
- What was the biggest challenge in this project?
- How did you define the problem you were solving?
- What research did you do? What did you learn?
- Why did you choose this approach over alternatives?
- How did you validate your designs with users?
- What would you do differently if you started over?
- What was the impact of this project? How did you measure success?
- Show me a project that didn't go well. What happened?
- How did you handle constraints (time, resources, tech limitations)?
Framework: Presenting Case Studies
1. Context (2 min): Company, project, your role
2. Problem (2 min): What were you solving? Why did it matter?
3. Research (3 min): What did you learn about users?
4. Process (4 min): Ideation, exploration, key decisions
5. Solution (3 min): What you shipped and why
6. Outcome (1 min): Impact, metrics, learnings
Design Challenge Questions
These test your ability to think through problems in real-time. Process matters more than polish.
- Design an app for booking doctor appointments.
- How would you redesign the checkout experience for [company]?
- Design a feature to help users find friends on a social app.
- How would you improve the onboarding for Slack?
- Design a dashboard for small business owners to track sales.
- How would you design a notification system that isn't annoying?
- Design a way for people to split bills with friends.
- How would you make a banking app more accessible?
Framework: Whiteboard Design Challenges
1. Clarify (5 min): Who are the users? What's the context? What constraints?
2. Define (5 min): What problem are we actually solving? What's success?
3. Explore (10 min): Sketch 2-3 different approaches quickly
4. Decide (5 min): Pick one and explain trade-offs
5. Detail (10 min): Go deeper on the key flows
6. Validate (5 min): How would you test this with users?
Research & Process Questions
These test your understanding of UX methodology and user-centered design.
User Research
- How do you decide which research method to use?
- Describe your process for conducting user interviews.
- How do you synthesize research findings?
- When would you use qualitative vs. quantitative research?
- How do you recruit participants for user research?
- Tell me about a time research changed your design direction.
Design Process
- Describe your design process from problem to solution.
- How do you approach designing for accessibility?
- What's your process for creating and using design systems?
- How do you balance user needs with business goals?
- How do you prioritize what to design first?
- What tools do you use and why?
Usability Testing
- How do you plan a usability test?
- What makes a good usability test task?
- How do you know when you've done enough testing?
- How do you present research findings to stakeholders?
Collaboration & Behavioral Questions
UX designers work closely with PMs, engineers, and other designers. Use the STAR method for these.
- Tell me about a time you had to defend a design decision.
- Describe a situation where you received critical feedback on your work.
- How do you handle disagreements with product managers?
- Tell me about working with engineers on implementation.
- Describe a time you had to simplify a complex feature.
- How do you handle tight deadlines without sacrificing quality?
- Tell me about a time you influenced a product decision.
- How do you get buy-in from stakeholders on design changes?
Technical & Craft Questions
Some interviews probe your understanding of design principles and technical implementation.
- What's your approach to responsive design?
- How do you ensure designs are technically feasible?
- Explain your understanding of interaction design patterns.
- How do you approach motion design and micro-interactions?
- What accessibility guidelines do you follow?
How to Prepare
UX interviews require both visual and verbal preparation.
- Prepare 2-3 case studies: Know them inside and out
- Practice presenting: Time yourself (10-15 min per case study)
- Anticipate questions: Be ready to go deep on any decision
- Practice whiteboarding: Sketch while explaining your thinking
- Research the company: Know their products, design language, challenges
- Prepare questions: Show curiosity about their design culture
The hardest part of UX interviews is articulating your reasoning while you design. You're used to thinking visually, but interviewers need to hear your thought process. MORT's Interview Practice helps you practice explaining design decisions out loud-especially useful for behavioral questions where you need to tell compelling stories about your work.
Questions to Ask
Evaluate the design culture:
- "How does design collaborate with product and engineering?"
- "What's the design review process like here?"
- "How do you handle disagreements between design and product?"
- "Do designers do their own research, or is there a research team?"
- "What's the biggest design challenge you're facing right now?"
For more ideas, see our guide on questions to ask interviewers.
Company-Specific Tips
- Google: Strong focus on research and data. Be ready to defend decisions with evidence.
- Apple: Craft and attention to detail. Know their design philosophy.
- Meta: Impact-focused. How does design drive metrics?
- Microsoft: Inclusive design matters. Know accessibility guidelines.
- Startups: Show you can move fast and wear multiple hats.
- Agencies: Diverse portfolio matters. Show range.
Practice UX interviews with AI
MORT's Interview Practice helps you practice explaining your design decisions and telling compelling stories about your work. Get feedback on how clearly you communicate your process.